Enterprise Applications ยท Salesforce

Experience Design

Salesforce experiences designed around the people who use them every day.

Our human-first design approach, combined with rapid prototyping and Salesforce's own UX tools, delivers solutions that are intuitive, efficient, and easy to adopt.

Experience Design at ARKA Technology Group

Great user experience is the foundation of a successful Salesforce implementation. ARKA Technology Group starts with your users' needs, workflows, and pain points, then uses Salesforce's built-in UX capabilities to create solutions people want to use.

Our Experience Design Approach

Human-Centric Design

Every design decision starts with your users:

  • In-Depth Interviews: Understand needs directly from users
  • Contextual Inquiries: Observe how people actually work
  • User Journey Mapping: Map workflows and pain points end to end

Rapid Prototyping

High-fidelity prototypes built quickly in Salesforce:

  • Early Validation: Test design concepts early in the process
  • Lower Cost: Reduce development time and costs
  • Stakeholder Alignment: Interactive prototypes for meaningful reviews

Dynamic Forms and Pages

Layouts that fit the user:

  • Role-Based Layouts: Adapt to user roles and context
  • Simpler Interfaces: Reduce cognitive load

Flow Builder

Guided processes for complex work:

  • Step-by-Step Guidance: Guided processes for complex tasks
  • Clear Workflows: Intuitive data input and decisions

Lightning App Builder

Apps tailored to each user group:

  • Custom App Experiences: Different experiences for different user groups
  • Drag-and-Drop Pages: Rapid page creation

Reusable Lightning Web Components

Consistency and speed from a proven library:

  • Component Catalog: Internal catalog of 70+ reusable LWCs
  • Consistent UI: The same elements across your org
  • Faster Delivery: Quicker development and easier maintenance

Why Choose ARKA for Experience Design?

Our UX specialists, Salesforce architects, and developers work as one team to deliver solutions that look good, work well, and fit your business processes.

Higher Adoption

Experiences that boost user adoption and satisfaction

Greater Productivity

Workflows that increase productivity and efficiency

Process Fit

Solutions aligned with how your business works

Up to 50%less training time for new users
40%higher user adoption
25%better overall productivity

Ready to Transform Your Salesforce Experience?

Talk to us about how a user-first approach can raise adoption and results across your Salesforce implementation.